We hope you’ll love your I Love Posh Pets purchase, but if you do need to return it please check out our returns policy below.
All products are delivered within 2-4 working days of the order being placed.
Our 7-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item, unopened (with any seals and shrink-wrap intact, clothing and collars must have labels attached) and we will issue a full refund for the price you paid for the item—including delivery charges.
We can only accept the return of opened items if they are faulty. Unfortunately, we do not accept the return of perishable items such as biscuits and chocolates.
This returns policy does not affect your statutory rights.
Where to return to?
Please complete the enclosed returns slip and return to:
44 Wellington Road
If you have any queries, please email us at firstname.lastname@example.org or
call 0845 519 6158.